
How to redeem Joyseat giftcard
Turn your gift card into Joyseat in five steps

Step 1: Redeem Your Code
We need your delivery info
Place an order for your saddle using your gift card code in the checkout.
Choose the corresponding saddle variant from your gift card on the Joyseat product page. Use the gift card code in the checkout.

Step 2: Imprint Your Butt
Capture your butt imprint
Make an imprint of your butt using your Smiling Butt Kit and following the user guide.
Please read the guide first. The unpacking of the Smiling Butt Kit can be tricky and wrong manipulation can damage the fragile foam.

Step 3: Configure Your Saddle
Enter all the details
Upload photos of the imprint and your riding parameters to the configurator using your order number received in Step 1.
Configure your saddle size, shape and stiffness by filling in information such as BMI, flexibility, gender, and other data.

Step 4: Data Review by Our Team
Checking your data and imprint photos
Our team will confirm once we have all the data needed to design and manufacture your custom saddle.
Please keep the imprint until you get a confirmation from us. We review each image and will follow up with either a confirmation or request for a redo.

Step 5: Saddle Manufacturing
At the factory, Joyseat takes shape
Here we 3D-print your custom padding and build the saddle from nylon or carbon, depending on your choice.
This process takes 2–5 weeks, after which we send your Joyseat to you. Often, however, we manage to save a few days.
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